There is one Communication Message for Training Offerings. The default Subject, Body and Trigger information for each message is listed below. These may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a per-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions. You can also customize this message on a per-Training Offering basis by editing the Communication tab in the Edit Training offering window.
Some messages can be configured using triggers and some with multiple action dates. The following table lists all available messages, and their action date and trigger availability.
| Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
|---|---|---|---|---|---|---|---|---|
| Training Offering Completion | User | You have completed [[Training Offering Name]] | Dear [[User First Name]] [[User Last Name]], You have completed [[Training Offering Name]] | Upon | Completion of Training Offering | No | Sent whenever a User completes their first mapped item, regardless of whether the Training Offering is mapped to another container (such as Learning Plans and Assignments). | No |
| Training Offering Notification | User | [[Training Offering Name]] has new information | Dear [[User First Name]] [[User Last Name]], [[Training Offering Name]] has been updated with completion options. | Upon | New information added to the offering. | No | Sent to Users when new information has been added to an empty Training Offering. | No |
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